Return Policy
Effective Date: June 16, 2025
At Textile Talisman, customer satisfaction is our top priority. We want you to be completely happy with your purchase. If for any reason you are not satisfied with your order, we offer a fair and simple return, exchange, and refund process.
This Refund Policy applies to orders placed through our website at https://textiletalisman.com and is valid for customers within the United States.
Returns
We gladly accept returns for both defective and non-defective products.
To be eligible for a return:
- Items must be in new or slightly used condition.
- Returns must be initiated within 180 days of the delivery date.
Exchanges
We also accept product exchanges within the same 180-day window for both defective and non-defective items.
Return Method & Fees
- Returns are processed by mail.
- A prepaid return label is included in your original package.
- Return shipping is free — no additional charges or restocking fees apply.
Refunds
Once your return is received and inspected:
- If approved, a full refund will be issued to your original payment method.
- Refunds are typically processed within 2 business days after we receive the returned item.
Important Notes
- Please ensure items are returned in new or slightly used condition. Items showing significant wear, damage, or alteration may not be eligible for a refund.
- Customized or personalized items may be excluded from refunds unless defective.
- If you have not received your refund within the stated processing time, please contact our support team.
Contact Us
If you have any questions about our Refund Policy or need assistance with a return, feel free to contact us:
Textile Talisman
14112 Castle Blvd, Apt 101
Silver Spring, MD, 20904
United States of America
Email: support@textiletalisman.com
Phone: +1 443-921-7796
You can also review our full Return & Exchange Policy here: https://textiletalisman.com/return-policy/